What You Gain When Things Are in Order
A clear record of where things stand is a gift to those who follow. Passalong makes that gift easier to give.
Back to HomeSix Reasons to Work with Passalong
Experienced Facilitators
Over six years of working with expat and Thai families across Phuket on record-gathering, labelling, and family communication.
Clear Process, Every Time
Each session follows a structured but flexible framework that adapts to the family's situation without feeling rigid or clinical.
Strict Privacy
We never retain copies of client documents. All records stay with the client. Confidentiality is built into how we work, not added as an afterthought.
Warm, Unhurried Service
There is no sales pressure and no push to move faster than feels comfortable. We follow the client's pace throughout every engagement.
Expat-Aware Approach
We understand the record-keeping complexity that comes with living abroad long-term — multiple countries, mixed-language documents, and varying institutional norms.
Transparent Pricing
Three clearly priced offerings — no hidden fees, no variable hourly billing that adds up unexpectedly. You know what you are paying before you begin.
Looking Closer at Each Advantage
Practical Knowledge, Carefully Maintained
Our team has worked with families from over thirty nationalities who have made Phuket their home. That breadth of experience means we have encountered most of the record-keeping situations a family is likely to face — and we know how to approach each one calmly.
We stay informed about shifts in administrative norms and update our Toolkit annually to reflect current best practice in document organisation.
- Over six years of active practice in Phuket
- Experience with Thai, English, French, and German-language documents
- Familiar with Phuket's expat community and its particular needs
- Toolkit updated each year based on client feedback
A Structure That Adapts to You
Every family is different. Some have most records in good shape already and just need a final check. Others are starting from scratch. Our framework expands or contracts to fit the situation without creating unnecessary work or anxiety.
Sessions end with a short summary note — produced by us, belonging to you — that captures what was done and any items to revisit. There are no follow-up invoices for questions you think of later.
- Flexible session structure — never a rigid checklist
- Post-session summary provided at no extra charge
- Follow-up questions answered by email within two working days
- Sessions available in-person in Phuket or by video call
A Tone That Keeps Things Comfortable
Estate organisation touches on matters that many people find emotionally difficult. We take that seriously. Our sessions are designed to feel calm and unhurried — more like a conversation at a kitchen table than an appointment at an office.
We never push for decisions beyond the scope of organisation. If a client identifies a need for professional legal or financial input, we are happy to point them in the right direction — but we make no referrals for commercial purposes.
- No pressure to decide or commit during a session
- English and Thai facilitation available
- Respectful handling of sensitive family topics
- Impartial facilitation — no agenda beyond good organisation
Honest Pricing, No Surprises
Our three offerings are priced clearly and fixed. A Records Handover Session is ฿3,800. The Handover Toolkit is ฿12,400. The Facilitated Family Conversations programme is ฿30,500. The price you see before you book is the price you pay.
There are no add-on fees, no variable hourly billing, and no pressure to move between tiers. Each offering is complete in itself.
- Fixed prices — no hourly billing or unexpected extras
- Three distinct tiers to match different situations and budgets
- Full price shown before any commitment is made
- Payment in Thai baht — no currency conversion surprises
Passalong vs. Typical Alternatives
| Feature | Typical Alternatives | Passalong |
|---|---|---|
| Clear scope — no advice or drafting | ||
| Fixed, transparent pricing | ||
| Sessions available in English and Thai | ||
| Post-session summary note included | ||
| No documents retained by provider | ||
| Expat multi-country awareness | ||
| Self-guided toolkit option available |
Distinctly Passalong
The Handover Toolkit
Our Toolkit is a proprietary set of templates, labels, and checklists developed specifically for families with mixed records across Thailand and abroad. It is not a generic spreadsheet — it is a purpose-built organisational system refined over five years of active use with real clients.
Family Conversation Facilitation
Very few providers in Thailand offer structured, neutral facilitation for these sensitive family discussions. Passalong's programme gives families a practical framework for sharing information that might otherwise go unshared until it is urgently needed.
Phuket-Based, Island-Focused
We are not a national service stretched across multiple cities. We know Phuket's expat community personally, we understand the island's administrative environment, and we are available for in-person sessions at our office on Dibuk Road.
Administrative Only — Always
Unlike providers who blur the line between administrative help and professional advice, Passalong keeps its scope clear and consistent. Clients always know what they are getting, and what falls outside our work.
A Practice Built Over Time
Phuket Expat Services Recognition
Community Services Category — 2023
Thailand Family Organisation Forum
Member Organisation since 2021
Dibuk Road Business District
Established Practice since 2019
Ready to Talk Through Which Option Fits?
There is no obligation involved in getting in touch. A short conversation is often enough to work out which offering makes most sense for your family.
Get in Touch